SmartSalesTool Help Desk Request
Name
(required)
Email
(required)
Issue Type
(required)
Choose Issue Type
Customer Access
Customer other
Colleague Access
Colleague other
Order Access
Product Missing
Product Price Incorrect
Coach+
SmartCatalog
Configurator
Forms
OrderLink (submit)
User Interface Issue
Core Function Broken ("save" etc)
Training Request
Feature Request
other
Description
(required)
For issues related to a specific order please make sure
to include the order number in the description
Attachment(s)
Attach files
For issues related to an Quote Import (or any other file) please make sure
to attach the file(s)
You can attach as many as 5 files at a time.
After your request is recieved, you will recieve an email containing your issue number as well as a link where you can book a screen sharing session (if desired) and a link to other communication methods if the matter is urgent.