Whether your subscription includes basic support or premium, our goals is to answer you questions and solve your issues as quickly as possible so that your SmartSales experience is as pleasent and efficient.
If you feel that your team would benefit from in-app chat, desktop sharing and phone access please contact us about upgrading your subscription. In addition to live support, Pro subscriptions come with many other benefits. Please check out our Product Comparison Page.
Due to the wonders of multitasking sometimes you can get a quicker response via eMail than you can over the phone. When you eMail us, a support ticket is automatically generated and our on call support staff alerted. You can also generate a ticket by using the in-app support request widget or visiting the Support Portal.
Because of this established process if you are looking for general support and not for an answer from a specific team member, it it always best to eMail our support email Support@DentaCAD.com rather than one or more team members directly. We appreciate your assistance in helping us to be as efficient as possible.
Whether you created a ticket via an eMail, from the in-app support request widget or directly on the portal; you will be sent an eMail response with a link and ticket ID that can be used to follow the progress of your request.
Still have questions? Contact Us for further details
